New Dental Patient Information – Henrico, VA

Welcome to Our Dental Family!

We’re happy you’re choosing our exceptionally skilled and knowledgeable team to take care of you and your loved ones’ smiles, and we look forward to welcoming you to our very own dental family! Before your first appointment, we ask that you take the time to better understand what you can expect at your first visit and fill out any patient forms ahead of time. This will allow us to provide you with a better experience! If you have any questions or difficulty accessing the links on this page, please don’t hesitate to reach out to our team.

Your First Visit

When you enter our office, you’ll always be greeted by your name once we’ve gotten a chance to meet you! We’ll guide you back to one of our consultation rooms so you can fill out any required forms and provide you with a welcome gift and letter! For adults, this includes a Who Does Your Teeth-labelled wine. We’ll ask you about yourself and get to know you a little better before diving into your checkup and cleaning. After your visit, you can expect a personalized note from us in the mail, because we’re so excited to have you as a new patient.

Patient Forms

If possible, we recommend filling out our new patient forms online before your first appointment. This will help us streamline your visit and start your checkup with Dr. Neal as soon as you arrive! If you have trouble downloading the forms linked below, we would highly appreciate it if you called our office and let us know!

Registration Forms

Health History Forms

HIPAA Release Form

Office Policies

Missed Appointment and Cancellation

Dental Insurance

Are you getting the most out of your dental insurance? This is a question a lot of policyholders have, and we’re ready to help. We’re able to work with many different plans, and not only that, we also go the extra mile to file claims on your behalf to maximize your benefits. If you’re choosing a new insurance plan and have questions as to which options is best, we are happy to sit down and guide you to the plan that best suits you and your dental needs both for our office as well as any specialists. To learn more about using your dental insurance, give us a call today!

In-House Dental Savings Plan

If you’re tired of complicated dental insurance jargon and confusing coverage, we welcome you to look into joining our Direct Care Plan. Whether you’re uninsured, underinsured, or just tired of navigating insurance, you can pay a flat annual fee and receive coverage for all of your X-rays and preventive visits for the year. We invite you to learn more by clicking on the link below or reaching out to our team.

Learn More About Our Direct Care Plan

CareCredit Financing

If you’re looking into investing in your smile and are expecting to have to pay a large amount out-of-pocket, we work with CareCredit to lighten the financial load. Upon approval, you’ll be able to split up the cost of your procedure into smaller, more manageable monthly payments at little-to-no interest. To learn whether you qualify, click on the link below and submit your application to CareCredit. Within moments, you’ll learn whether you’re accepted.

Apply for CareCredit - Coming Soon